A customer-centric company that provides customers with an effortless experience.
Our Vision
Is to be Australia’s leading multinational distribution group, as the selected partner for customers, suppliers and independent trade retailers in Australia, United Kingdom and other select international markets.
Our Difference
A one-stop-shop for workplace products and supply chain solutions.
- Strong team of sales & service delivery specialists
- Vast selection of more than 300,000 products available
- Large store network of Company owned and Independent operators
- Online eCommerce ‘e-Store + e-Business’ Digital Channels
- Vertically integrated services & solutions
- Fulfillment, Logistics, Distribution Centres.
We operate a fully connected distribution network with diversity across our portfolio, customer types, geography, brands and infrastructure connecting our customers with our products across multiple sales channels and markets.
Scale within the Group
- > 250 team members
- > 74 stores in Australia – Company owned (16) and Independents (50)
- > more than 600,000 products on offer
- > more than 400,000 products in stock held in ~14,000sqm of distribution network.
- > more than 4,000 business customers
- > more than 34,000 retail customers
- > more than 1,500 suppliers sourced across 19 counties
Our Purpose
Our primary objective is to provide a satisfactory return to shareholders by remaining focused to manage businesses for long term success and value creation. We create unique value for different customers using an Omnichannel strategy to serve customers and industry sectors of all types and sizes, underpinned by an integrated fully connected distribution network to help customers connect with our products and services.
Multiple Options for Customer
Order placement are through our sales force, account managers, online e-stores, on mobile devices, over the phone, by email, by our e-business portal, our physical store network, onsite, instore and vending solutions.
The Strategy
Is focused to accelerate revenue and earnings growth and increase market share via organic, partnership and acquisitive pathways in Australia, UK and other select International markets. We are building a distribution model with both Online and Offline sales channels.
Our Objective: To Provide a Satisfactory Return to Shareholders in the Long Term
We have a clear business strategy that has been consistent since listing and will create long term value for our shareholders by.
- Configuring our business to meet the evolving needs of customers
- Continuing to grow and develop our core business
- Driving top-line and bottom-line results
- Implementing leading Online eCommerce
- Developing our people through a formal ‘learning, training, intern’ institute.
- Working in partnership with leading manufacturers, brands, independents, specialist suppliers